Bank-Level Encryption

All data transmitted to and from omon22 is protected with 256-bit SSL encryption, the same security standard used by financial institutions worldwide.

No Data Selling

We never sell, rent, or share your personal information with third parties for marketing purposes. Your data stays private.

Minimal Data Collection

We collect only the information necessary to operate your account, process transactions, and comply with legal requirements.

User Control

You have the right to access, correct, or request deletion of your personal data at any time through your account settings or customer support.

Compliance Standards

Our privacy practices meet international data protection standards and are regularly audited for compliance with gaming industry regulations.

Transparent Updates

Any changes to this Privacy Policy will be communicated to you via email and posted on this page with a revised effective date.

1. Introduction

Welcome to the omon22 Privacy Policy. This document explains how omon22 ("we", "us", "our") collects, uses, stores, and protects the personal information of users ("you", "your") who access or use our online gaming platform and services.

At omon22, we are committed to protecting your privacy and ensuring the security of your personal data. We recognize that when you provide us with information about yourself, you trust us to act responsibly and in accordance with applicable data protection laws. This Privacy Policy describes our practices regarding data collection and usage in clear, transparent language.

By creating an account or using omon22 services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree with these practices, please do not use our platform.

2. Information We Collect

omon22 collects several categories of information to provide, maintain, and improve our gaming services. The types of data we collect include:

2.1 Information You Provide Directly

  • Account Registration Data: Full name, date of birth, email address, phone number, residential address, username, and password
  • Identity Verification Documents: Government-issued ID (Indonesian KTP), passport, proof of address documents, and verification selfie photographs
  • Financial Information: Bank account details, e-wallet account numbers, payment transaction records, deposit and withdrawal history
  • Communication Data: Messages sent through live chat, emails to customer support, feedback forms, and survey responses
  • Preference Settings: Language preferences, notification settings, deposit limits, and self-exclusion parameters

2.2 Information Collected Automatically

  • Gaming Activity Data: Games played, bets placed, wagering amounts, wins and losses, bonus usage, and gaming session duration
  • Device Information: IP address, device type, operating system, browser type and version, screen resolution, and device identifiers
  • Usage Data: Pages visited, features accessed, clickstream data, time stamps, referring URLs, and navigation patterns
  • Location Information: General geographic location derived from IP address to ensure compliance with jurisdictional restrictions
  • Cookies and Similar Technologies: Session cookies, persistent cookies, web beacons, and local storage data (see Section 8 for details)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

  • Payment processors and financial institutions that facilitate deposits and withdrawals
  • Identity verification service providers that confirm your identity during KYC processes
  • Game software providers (Pragmatic Play, Evolution Gaming, PG Soft, etc.) regarding game play activity
  • Fraud prevention services that help us detect and prevent unauthorized account access
Data Category Purpose Retention Period
Account Registration Account creation and management Duration of account + 5 years
Identity Verification KYC compliance and fraud prevention Duration of account + 7 years
Transaction Records Payment processing and accounting 7 years (regulatory requirement)
Gaming Activity Service provision and analytics Duration of account + 3 years
Communications Customer support and issue resolution 3 years after last interaction

3. How We Use Your Information

omon22 uses the collected information for the following legitimate business purposes:

3.1 Account Management and Service Provision

  • Creating and maintaining your omon22 gaming account
  • Processing deposits, withdrawals, and other financial transactions
  • Providing access to casino games, sports betting, and live dealer experiences
  • Managing your gaming preferences, limits, and responsible gaming settings
  • Tracking bonus eligibility, wagering requirements, and promotional participation

3.2 Legal Compliance and Security

  • Verifying your identity and age to comply with 21+ legal requirements
  • Preventing fraud, money laundering, and other illegal activities
  • Detecting and preventing multiple account creation and bonus abuse
  • Complying with gaming regulations, tax reporting obligations, and law enforcement requests
  • Maintaining records as required by international gaming licenses and Indonesian regulations

3.3 Customer Support and Communication

  • Responding to your inquiries, complaints, and support requests
  • Sending transactional emails regarding deposits, withdrawals, and account changes
  • Providing updates on game rules, platform features, and policy changes
  • Conducting customer satisfaction surveys to improve service quality

3.4 Platform Improvement and Analytics

  • Analyzing usage patterns to optimize platform performance and user experience
  • Identifying popular games and features to inform content strategy
  • Debugging technical issues and improving system stability
  • Conducting A/B testing to enhance interface design and functionality

3.5 Marketing and Promotions (With Your Consent)

  • Sending promotional emails about bonuses, tournaments, and special offers
  • Personalizing content and recommendations based on your gaming preferences
  • Notifying you about VIP program benefits and tier upgrades

Note: You can opt out of marketing communications at any time through your account settings or by clicking "unsubscribe" in promotional emails.

4. Data Sharing and Disclosure

omon22 does not sell your personal information to third parties. However, we may share your data with the following categories of recipients under strict confidentiality agreements:

4.1 Essential Service Providers

  • Payment Processors: To facilitate deposits and withdrawals through Indonesian banks and e-wallets
  • Game Providers: Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, and other software partners to deliver gaming content
  • Identity Verification Services: Third-party KYC providers that verify your identity documents
  • Cloud Hosting Providers: Secure server infrastructure providers where encrypted data is stored
  • Customer Support Tools: Live chat and support ticket platforms used to assist you

4.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement, or regulatory bodies when:

  • Required by law, court order, subpoena, or legal process
  • Necessary to comply with gaming license obligations and reporting requirements
  • Requested by tax authorities for tax compliance purposes
  • Essential to investigate suspected fraud, money laundering, or illegal activity

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and prominent notice on our platform before your data is transferred and becomes subject to a different privacy policy.

4.4 With Your Explicit Consent

We will share your information with third parties only when you have provided explicit consent for such sharing, such as participating in a co-branded promotion or referring a friend.

Important: All third parties with whom we share data are contractually obligated to protect your information with the same level of security and confidentiality that omon22 maintains. We conduct regular audits of our service providers to ensure compliance.

5. Data Security Measures

omon22 employs comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:

5.1 Technical Security Controls

  • Encryption: 256-bit SSL/TLS encryption for all data transmitted between your device and our servers
  • Data Encryption at Rest: All stored personal data is encrypted using AES-256 encryption standards
  • Firewalls: Enterprise-grade firewalls protect our infrastructure from external attacks
  • Intrusion Detection: Real-time monitoring systems detect and respond to suspicious activity
  • Secure Authentication: Password hashing with bcrypt and optional two-factor authentication (2FA)
  • Regular Penetration Testing: Independent security audits conducted quarterly to identify vulnerabilities

5.2 Organizational Security Practices

  • Access to personal data is restricted to authorized omon22 personnel on a need-to-know basis
  • All employees undergo security training and sign confidentiality agreements
  • Data access logs are maintained and regularly reviewed for unauthorized activity
  • Incident response procedures are in place to address potential data breaches promptly

5.3 Your Security Responsibilities

While we implement strong security measures, you also play a role in protecting your account:

  • Use a strong, unique password that is not shared across other websites
  • Never share your login credentials with anyone, including customer support staff
  • Log out after each session, especially when using shared or public devices
  • Enable two-factor authentication for an additional layer of security
  • Report suspicious activity or unauthorized access immediately

6. Data Retention and Storage

omon22 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Active Account Data

While your account remains active, we retain all associated data to provide continuous service, maintain transaction history, and comply with ongoing regulatory obligations.

6.2 Closed Account Data

When you close your account, we retain certain information for the following periods:

  • Transaction Records: Retained for 7 years as required by financial regulations and tax laws
  • Identity Verification Documents: Retained for 7 years to comply with anti-money laundering (AML) regulations
  • Gaming Activity Logs: Retained for 3 years for dispute resolution and regulatory audit purposes
  • Communication Records: Retained for 3 years in case of follow-up inquiries or legal claims

6.3 Data Deletion

After the applicable retention periods expire, we securely delete or anonymize your personal data. Anonymized data may be retained indefinitely for statistical analysis and platform improvement, but cannot be used to identify you personally.

7. Your Privacy Rights

As an omon22 user, you have the following rights regarding your personal information:

7.1 Right to Access

You have the right to request a copy of the personal data we hold about you. This includes account information, transaction history, and gaming activity records. You can access most of this information directly through your account dashboard or by contacting customer support.

7.2 Right to Rectification

If your personal information is inaccurate or incomplete, you have the right to request corrections. You can update most account details through your profile settings or by contacting our support team.

7.3 Right to Erasure ("Right to be Forgotten")

You may request deletion of your personal data, subject to certain exceptions. We must retain some information for legal compliance (e.g., transaction records for tax purposes), but will delete all other data upon request after your account closure and applicable retention periods.

7.4 Right to Object to Processing

You have the right to object to certain types of data processing, particularly for marketing purposes. You can opt out of promotional communications at any time through your account settings or by clicking "unsubscribe" in emails.

7.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. This allows you to transfer your data to another service provider if desired.

7.6 Right to Restrict Processing

In certain circumstances, you can request that we temporarily suspend processing of your personal data while we investigate a concern or verify the accuracy of information.

7.7 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to your request within 30 days. Proof of identity may be required to process your request and protect your data from unauthorized access.

8. Cookies and Tracking Technologies

omon22 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze platform usage.

8.1 Types of Cookies We Use

  • Essential Cookies: Required for basic platform functionality such as maintaining your login session, processing payments, and ensuring security. These cookies cannot be disabled.
  • Performance Cookies: Collect anonymous data about how you use our platform to help us improve performance and user experience.
  • Functionality Cookies: Remember your preferences such as language selection, display settings, and favorite games.
  • Analytics Cookies: Help us understand user behavior through aggregated statistics (e.g., Google Analytics).

8.2 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. Note that disabling essential cookies may prevent you from using certain features of the omon22 platform. You can also clear cookies stored on your device at any time through your browser settings.

9. Third-Party Services

The omon22 platform integrates with third-party service providers to deliver comprehensive gaming experiences. These include game software providers (Pragmatic Play, Evolution Gaming, PG Soft, Microgaming, NetEnt, Habanero), payment processors, and analytics tools. Each third party operates under its own privacy policy, and we encourage you to review those policies.

omon22 is not responsible for the privacy practices of third-party websites or services you may access through links on our platform. When you click on external links, you leave our platform and are subject to the privacy policies of those destinations.

10. International Data Transfers

omon22 primarily operates within and serves the Indonesian market. However, some of our service providers and data hosting infrastructure may be located outside Indonesia. When we transfer your personal data internationally, we ensure that appropriate safeguards are in place, including:

  • Standard contractual clauses approved by data protection authorities
  • Data processing agreements that mandate equivalent data protection standards
  • Encryption of data during transit and storage
  • Regular audits of international service providers to ensure compliance

All international data transfers are conducted in accordance with applicable Indonesian and international data protection regulations.

11. Children's Privacy

omon22 is strictly an adults-only platform. Our services are not intended for, and we do not knowingly collect personal information from, individuals under 21 years of age. Indonesian law prohibits individuals under 21 from gambling.

If we discover that we have inadvertently collected personal information from someone under 21, we will immediately delete that information and terminate the associated account. If you believe a minor has provided personal information to omon22, please contact us immediately at [email protected].

12. Changes to This Privacy Policy

omon22 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or business operations. When we make material changes, we will:

  • Post the updated Privacy Policy on this page with a revised "Last Updated" date
  • Send you an email notification to the address associated with your account
  • Display a prominent notice on the omon22 platform for 30 days

Your continued use of omon22 services after the effective date of any changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

13. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us through the following channels:

We are committed to addressing your privacy concerns promptly and transparently. All inquiries will receive a response within 30 days.

Your Trust Matters: At omon22, we understand that trust is earned through consistent actions, not just words. We are committed to maintaining the highest standards of data protection and transparency. Thank you for trusting us with your personal information.

Have Questions About Your Privacy?

Our dedicated support team is here to help you understand how we protect your data and answer any privacy-related questions you may have.